How do you ensure the quality of your auto parts?
We adopt a strict quality control system. Each link, from raw material procurement, manufacturing to finished product delivery, goes through multiple inspection processes. All parts are made of high - quality materials and produced in accordance with international and industry standards. Some products have also passed relevant authoritative certifications to ensure reliable quality.
How long does your delivery usually take?
By optimizing supply chain management, we establish long - term cooperative relationships with many high - quality suppliers to achieve large - scale procurement, thus reducing costs. At the same time, we streamline internal operation processes and reduce unnecessary expenses, and pass on these cost advantages to customers, providing you with auto parts with extremely high cost - effectiveness.
We promise a delivery rate of up to 99.99%. Most regular orders will be shipped within [2] working days after payment confirmation. The specific delivery time will vary depending on product types, inventory status, and shipping distance. We cooperate with many well - known logistics companies and will choose the most suitable logistics method according to your needs to ensure the safe and timely delivery of goods.
What is your after - sales service policy?
If the parts you receive have quality problems, we provide unconditional return and exchange services under the premise of complying with the return and exchange policy. For non - human - caused damage problems that occur during use, we will also provide solutions such as repair, replacement, or compensation according to the actual situation to ensure that your rights and interests are protected.
Do you provide rare parts for specific vehicle models?
Yes, Truksino has a wide variety of products and an extensive supplier network. Even for rare parts of specific vehicle models, we have the ability to provide them for you through customization services or global procurement channels. You just need to provide detailed vehicle model and part information, and we will do our best to meet your needs.
Can you provide technical support if we encounter problems during the installation or use of the parts?
Of course, we have an experienced technical support team ready to assist you at any time. Whether it's installation guidance, troubleshooting, or technical consultation, you can contact us via phone, email, or online customer service. We will respond as soon as possible and provide detailed solutions.
Can you provide technical support if we encounter problems during the installation or use of the parts?
Of course, we have an experienced technical support team ready to assist you at any time. Whether it's installation guidance, troubleshooting, or technical consultation, you can contact us via phone, email, or online customer service. We will respond as soon as possible and provide detailed solutions.
Is it safe to purchase on your website? How do you ensure the security of transaction information?
We attach great importance to the security of website purchases. We use advanced encryption technology to ensure that all transaction information you submit on the website, such as personal information and payment information, is strictly protected. At the same time, our website follows relevant security standards and specifications and undergoes regular security inspections and maintenance to provide you with a safe and reliable purchasing environment.
